Delivery terms

Delivery Terms For Greece

You receive your order within 1-2 business days if our product is available on our website.
The delivery of the products will be made to the address you have indicated to us when ordering.

Deliveries are made from 10.00am to 4.00pm, after the courier company has contacted the customer to determine the time of delivery.
There is a possibility of delivery on Saturday dayt for an additional fee of 3,70 €.
If you choose a cash payment, you will be charged € 2.5 in addition to shipping costs.
Parcels are shipped via a courier company. If the customer wants the shipment to be carried by carrier of his / her choice, he / she must have previously informed the responsible department.

For inaccessible areas, pickup will be made at your nearest courier service after your telephone call.

For bulk or bulk items, shipment will be carried out by conveyance.
For the exact cost of shipping, you can call 2691061694.

 

Delivery Terms For Cyprus , 

Order process & confirmation

All orders are processed within two business days at BOUKETO BALLOONS warehouse in GR Europe . Shipping takes between 3 working days depending on where in the Cyprus you are located. We operate Monday to Friday and not on public holidays. A preliminary confirmation will be sent to you by email when your order is placed. Once your package is shipped we will send you an email with final confirmation and instructions on how to track and collect it.

Collecting International Orders

We deliver to EU  

All orders are shipped with EMS.  BOUKETO BALLOONS can not offer express delivery. Please note that the goods cannot be left to you without a signature and that the couriers usually operate between 08.00-17.00 (8am-5pm) business days.

Shipping costs will be added to your order and displayed at checkout. Please Note that in Europe all orders  25 kgs are Shipping free

 

Destination (Europe) Service Estimated Delivery
Belgium, Germany, Netherlands

EMS

Standard

4-5 working days
Austria, Denmark, France, Luxembourg, Malta, Slovakia, United Kingdom Standard 4-5 working days
Croatia,  Czech Republic, Hungary, Italy, Lithuania, Portugal, Poland, Romania, Slovenia, Spain,Turkey EMS
 Standard
3-4 working days
Finland, Latvia, Sweden EMS Standard 4-5 working days
Bulgaria, Estonia,  EMS Standard 3-4 working days

 

BOUKETO BALLOONS delivers to the following countries within EU.

Austria, Belgium,  Cyprus, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania Slovakia, Slovenia, Spain, Sweden, United Kingdom,Norway,Turkey, Fyrom, Albania,Ukrain,Montenegro,Rumania,Bulgaria,

All orders to Europe Except Greece and Cyprus are Shipping Free with the condition that are up to 25kgs . We will make contact with you in order to confirm the total of your order incase that the kgs of your are above 25kg. 

 


Returns & Exchanges
During 30 days following the delivery of your order, you may request the exchange or refund of items. The order must be returned to us in perfect condition in original packaging and accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. BOUKETO BALLOONS cannot accept returns where labels have been removed. 
Shipping charges on returned merchandise are at the customer's expense. BOUKETO BALLOONS will not charge additional shipping on exchanges.

 

 

 

Return orders in Europe
Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card. Please contact info@balloon.gr for how to proceed with your return. Remember to state your order number, also clarify which items you are sending back. Enclose the form with your returning items. All exchanges are subject to availability. 

 

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